Proactive Network Services

PolarStar and MX Logic Team to Provide Email Solutions

By Bret Jones, PolarStar Practice Manager

As email volumes continue to rise, so does the pressure to store, monitor and search for messages. This process is both costly for your business and time-consuming for you. In addition, many companies are concerned about how to handle the rising costs associated with email storage and backup and are searching for solutions.

PolarStar and MX Logic have the answer with the MX Message ArchivingService, one of the industry’s safest and most reliable email archiving and retrieval services. This service…

Integrates powerful, rapid search functionality designed for simplicity
Includes a highly-intuitive user interface
Offers the most sophisticated features at an attractive price
Includes unlimited storage at no extra charge
Provides optional retention periods of 1, 3, 5 or 7 years
Is offered through our bundled products/pricing or as a stand-alone service

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A Polar Star

Cowlitz Family Health Center teams with Polar Systems

The task of updating a network infrastructure can be daunting, and is one that is often postponed because it can be like peeling an onion – you get through the outside layer only to discover that a simple update may not be sufficient and a more complete overhaul is needed. For Cowlitz Family Health Center (CFHC) of Longview, Washington, that proved to be the case as they undertook a program to modernize their email and practice management systems. In the process, CFHC realized that their in-house IT person was not going to be fully capable of handling the upgrade alone.

The project began when clinic managers decided that they needed to revamp their 25-year-old system for keeping patient records. To get recommendations on how to proceed, they hired a national medical consulting firm with expertise in the latest electronic medical records (EMR) and practice management systems. Along with making a recommendation on what new scheduling and billing system to use, the consultants recommended that CFHC hire an IT management firm to assist Cowlitz’ internal IT staff with the installation. Responding to Cowlitz’ RFP, Polar Systems, Inc. was selected to partner with the clinic for the upgrade.

Continue reading the case study here

New Partnership

Polar Systems Announces Partnership with Metropolis Technologies

Polar Systems welcomes our new partner, Metropolis Technologies. Metropolis creates powerful, user-friendly telemanagement solutions OfficeWatch Call Accounting for Business and ProfitWatch Hotel Call Accounting. These solutions integrate seamlessly with traditional PBX phone systems as well as Voice over IP solutions, and help users improve employee productivity, control telephone costs, monitor trunk traffic, and archive historical phone call data. Businesses can also use these products to recoup costs for the phone system by billing tenants, guests and/or clients for usage on a real-time, daily, weekly or monthly basis. If you have a business that needs to track departmental calls, sales calls, incoming customer service calls, peak call traffic times for staffing purposes or even emergency calls, you need a Metropolis call accounting solution. Some businesses currently using OfficeWatch include colleges, schools, hospitals, banks, call centers, retail stores and their corporate headquarters, law firms, municipalities, government agencies and banks.

Polar Systems installs and supports the Metropolis suite of products. Call today for more information and for a demonstration of how OfficeWatch or ProfitWatch can help your company control costs, improve productivity and increase revenue.

Latest News

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In This Issue of the
PolarXpress

PolarStar and MX Logic Solutions

PolarStar Case Study: Cowlitz Family Health Center

Polar Systems Teams with Metropolis Technologies

News & Events

Five Things Savvy SMBs Do when Business is Slow:

They look for ways to reduce the cost of managing their IT infrastructure.
They plan for the future. Technology investments made now can position a company to grow market share and take a dominant position in the marketplace after the slowdown is over.
They use the slowdown to launch projects that would be more difficult during high-growth periods. For example, now may be a good time to implement a new software application.
They step up the cultivation of relationships with existing customers. Loyal customers make good new business references.
They refresh their business plans to make sure their target markets are still valid and their messages are still relevant. Then they update their Web presence and marketing materials accordingly.